Benefits

• Competitive compensation
• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan with substantial company match
• Life and Travel Insurance
• Tuition Assistance
• Wellness Reimbursement Program
• Paid Holidays and Vacation

What is a Senior Transmission Operator?

A Senior Transmission Operator (STO) provides management oversight of all aspects of the Company’s electric and natural gas transmission and distribution networks.  A Senior Transmission Operator works on a rotating shift schedule and provides all aspects of supervision duties directly to the Engineering Group Operators and indirectly to the Customer Services Group Control Center Dispatchers, Call Center employees, and all field forces on-duty.

What does a Senior Transmission Operator do?

• Using independent judgment, supervises personnel engaged in the 24x7 operation of the electric and gas transmission systems and personnel engaged in the dispatch function in the Control Center and Contact Center after-hours including the approval or denial of requests for vacation, shift changes, personal/sick time, and other routine personnel matters. STOs also manage the progressive discipline process of direct reports up to and including suspension and/or discharge if necessary.
• Maintains the Operator shift schedules in tandem with the Director – Distribution System Operations to ensure all shifts are adequately staffed; reviews and approves all direct reports’ timesheets and performs monthly timesheet audits.
• Performs training responsibilities for each assigned Operator; ensures that Operators are progressing to and maintaining full qualification, proficiency, and certification; provides periodic constructive feedback and monitors corrective actions
• Develops and maintains a thorough understanding of Operator requirements and expectations and ensures Operators strive to meet or exceed them
• Maintains proficiency with all FERC Standards of Conduct requirements and NERC Electric Reliability Standard requirements for all company registrations; maintains NERC Transmission Operator and DOT Operator Qualification certifications.
• Possesses a thorough understanding of the Electric and Gas Outage Coordination function including reliability assessments for real-time and contingency analysis; preparation, review, approval, and scheduling of all Transmission Switching and Valving Orders; develops real-time daily operating plans
• Possesses the ability to independently operate the electric and gas transmission systems, and takes an active leadership role during storm restoration and other emergency response activities
• Participates in the NYISO System Operations Advisory Subcommittee (SOAS) and the Restoration Working Group (RWG)
• Actively participates in operating meetings to promote a positive, engaged, results-driven work environment, and ensures teamwork and collaboration
• Continuously seeks out new process improvements/methods to improve operational performance and productivity
• Performs operating experience and human performance investigations
• Participates in the hiring process to fill positions

What does it take to be a Senior Transmission Operator?

Required:

• Associate’s degree in Engineering, Mechanical Science, or other technology related field with 1+ year of experience in control room operations, utility power plant operations, system protection, transmission planning, power systems engineering, military technical or nuclear training. In lieu of an associate’s degree, candidates with a high school diploma or equivalency degree and 3+ years of experience in the areas listed above will be considered
• Must be willing and available to work rotating shifts and successfully complete a personal risk assessment
• Must be able to achieve DOT Gas Operator Qualification in tasks 59, 60 & 70 within 3 months from hire date
• Must be able to achieve NERC Transmission Operator certification within 9 months from hire date and complete the System Operator Training Program within 12 months from hire date
• Proficiency with computers and computer applications (e.g. Microsoft Office, EMS/SCADA, Transmission Outage application, etc.)
• Strong interpersonal, planning, organizational, verbal and written communication skills with high attention to detail
• Ability to prioritize tasks and perform duties effectively under emergency and contingency situations
• Valid driver’s license

Preferred:

• Experience in electric or gas system operations practices, understanding of power system dynamics and/or transmission system operations
• NERC Transmission Operator certification and DOT Gas Operator qualification in tasks 59, 60, & 70
• 1+ years of supervisory experience

Applications will be accepted until April 26, 2024.

Pay range: $109,200 – $163,800

Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR

Benefits:

• Competitive compensation
• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan with substantial company match
• Life and Travel Insurance
• Tuition Assistance
• Wellness Reimbursement Program
• Paid Holidays and Vacation

What does an Emergency Service Representative do?

• Under general supervision: answers emergency lines, the Control Center telephones and address customer inquiries in accordance with established policy and practices
• Creates Dispatch and Emergency orders in response to customer calls
• Assists in preparing and distributing internal and external reports and notifications and perform call outs for additional personnel
• Receives and records information and completes dispatch orders; handles unlocks as required under established policy; performs difficult clerical and office work calling for some judgment and responsibility which may include, but is not limited to, typing, filing and operating teletype
• Will, when assigned, perform outbound calls, or call backs to customers.
• Assists customers with account matters including, but not limited to, payment agreements and medical notes
• This is a shift position

What does it take to be an Emergency Service Representative?

Required:

• High School or an Equivalency Diploma and one of the following is required: at least one (1) year of customer service experience or at least one (1) year of clerical experience or at least one (1) year of utility experience.
• Must have the ability to type, use a computer, telephone, and office equipment
• Qualified candidates will be required to interact with the public and have sound judgement, excellent initiative, and communication skills
• Must be willing to work rotating shifts including nights, weekends, and holidays
• Must possess and maintain a valid driver’s license

Preferred:

• Prior customer service experience or call center experience

Applications will be accepted until April 19, 2024.

All incumbents start at the same pay rate per the collective bargaining agreement.

Pay Rate: $33.05-38.25 hour

Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR